Complaints Procedure (F)Luister Nederland

Stichting (F)Luister Nederland, located in Elburg, is responsible for the processing of personal data as shown in this privacy statement. Contact details: https://www.fluisternederland.nl WIm Kamphorst is the Data Protection Officer of the (F)Luister Netherlands Foundation He can be reached via Info@fluisternederland.nl Every article (digital) as (printed) is the property of (F)Luister Nederland. Third parties may use our articles in consultation with (F)Luister Nederland. Without consultation, it is not allowed to offer articles on a platform that is not owned by (F)Luister Nederland. Personal data that we process Stichting (F)Luister Nederland processes your personal data because you use our services and/or because you provide them to us yourself. Below you will find an overview of the personal data that we process: 

- First and last name 

- Date of birth 

- Address details

 - Email address

- Overige persoonsgegevens die u actief verstrekt bijvoorbeeld door een profiel op deze website aan te maken, in correspondentie en telefonisch

 

Special and/or sensitive personal data that we process

Stichting (F)Luister Nederland processes the following special and/or sensitive personal data of yours:

For what purpose and on what basis we process personal data

Stichting (F)Luister Nederland processes your personal data for the following purposes:

- Handling your payment

- Sending our newsletter and/or advertising brochure

- To be able to call or e-mail you if this is necessary to be able to perform our services

- Provide you with the ability to create an account

How long we store personal data Stichting (F)Luister Nederland does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data: #retention_period Sharing personal data with third parties Stichting (F)Luister Nederland only provides data to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation. Cookies, or similar techniques, that we use

Viewing, modifying or deleting data You have the right to view, correct or delete your personal data. You can do this yourself via the personal settings of your account. In addition, you have the right to revoke your consent to the data processing or to object to the processing of your personal data by our company and you have the right to data portability. This means that you can submit a request to us to send the personal data that we have about you in a computer file to you or another organization named by you. If you would like to exercise your right to object and/or the right to data portability or if you have any other questions/comments about the data processing, please send a specified request to info@flusternederland.nl. To ensure that the request for access has been made by you, we ask you to enclose a copy of your proof of identity with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. Stichting (F)Luister Nederland will respond to your request as soon as possible, but in any case within four weeks. Stichting (F)Luister Nederland would also like to point out that you have the option of submitting a complaint to the national supervisory authority, the Dutch Data Protection Authority.

How we protect personal data

Stichting (F)Luister Nederland takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or via info@fluisternederland.nl